Frequently Asked Questions (FAQ)
1. What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
3. What is your return policy?
We accept returns within 30 days of receiving your order. Items must be in original condition, unused, and in their original packaging. Please refer to our Return and Refund Policy for more details.
4. Do you offer international shipping?
Yes, we ship internationally! Shipping fees and delivery times may vary based on your location. Please check our Shipping Policy for more information.
5. How long will it take to receive my order?
Processing times vary, but orders typically ship within 1-3 business days. Delivery times depend on your location and the shipping method chosen at checkout.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes.
7. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 24 hours of receiving your order. We will work with you to resolve the issue.
8. How do I subscribe to your newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box on our website. You'll receive updates on new arrivals, promotions, and exclusive offers!
9. How can I contact customer service?
You can reach our customer service team via email at akfabulousfinds@gmail.com or by phone at 0411064427. Our team is available during 8am to 9pm everyday.